Nonprofit Management Certificate Course
The NPMCC is a 22 year tradition of excellence in nonprofit professional development. Over 370 graduates have gone on to lead organizations of every size and in every sector of the nonprofit industry. The Center for Community Research & Service (CCRS) has been supporting Delaware nonprofits for over two decades by providing valuable and needed training to nonprofit leaders so they may manage their organizations efficiently and effectively. CCRS is dedicated to providing ongoing support and equal access to the NPMCC by way of scholarship opportunities to nonprofits in need.
February 2, 2012 thru May 24, 2012
Meets every Thursday from 9:00am - 4:30pm
Course Curriculum
Organizational Assessment and Planning (2 Days)
This session focuses on the basic theories and functions of strategic planning and management, and introduces students to the planning/ monitoring/ evaluation cycle. Financial aspects of strategic planning and management are emphasized.
Financial Oversight (1 Day)
This session emphasizes the communication and interpretation of financial information for decision-making by managers, governing boards, granting agencies and donors. Techniques and principles of cash flow prediction, resource allocation, financial statement analysis, and budgeting and control are presented.
Technology as a Management Tool (1 Day)
This session is broken up into two sessions. The morning will concentrate on utilizing fundraising software to maximize your organization's development abilities. The afternoon session will provide a basic introduction to the use and benefits of technology as a tool for information access, management, and dissemination. Topics include online information sharing such as Google Docs and online messaging boards, and other Internet resources.
Leadership in Nonprofit Organizations (1 Day)
This session focuses on three aspects of leadership: developing and working within a multi-cultural management team, understanding management styles, and conflict resolution.
Board Governance (1Day)
The module will address key elements to creating and maintaining an active and engaged board for your nonprofit.
Human Resources Management (2 Days)
This session trains managers in selected aspects of personnel management, including interviewing and selection, employment law, classification and compensation, career development, and performance assessment.
Program Management and Decision Making (1 Day)
This session covers the dual requirements of nonprofit organization and their importance for decision making, planning and management.
Volunteer Management (1 Day)
This session covers the design and management of successful volunteer programs.
Advocacy (1 Day)
This session is designed to enhance nonprofit managers’ understanding of the importance of advocacy and government relations in serving their mission, and to equip them with skills and knowledge to be effective in influencing public policy. This day will also address the use of technology as an tool for increased advocacy.
Marketing and Fund Raising (2 Days)
This session emphasizes marketing, public relations and fund raising. Approaches to developing systematic marketing and fund raising strategies are presented. Sources of nonprofit revenue, historical philanthropic patterns, and strategies to achieve a stable and diversified funding base are reviewed. These two days will also discuss the use of social networking as a marketing and fund development tool.
Program Evaluation (1 Day)
This session presents basic concepts and models for determining how efficiently and effectively the organization is performing. Strategies for incorporating the results of evaluation into program planning, program implementation, and justifying resource requirements are covered.
The Nonprofit Management Certificate Course is supported in part by the State of Delaware.

Started in 1990, this 16-week course teaches participants how to handle the key management challenges facing nonprofit organizations:


